Customized Service

Our customized service enables you to create your perfect fine jewelry piece based purely on your ideas and vision, Our experts are more than glad to assist you through the process so that we truly understand your hearts desire in bringing your vision to life and creating a unique piece that could transcend time and generations.

Get in touch with us, we look forward to embarking on this creative journey with you.

How long does the customized design process take?

For our customized pieces we have an average turnaround time between 5-8 weeks, inclusive of the design phase to the delivery of the piece, With every single piece we prioritize attention to detail, ensuring that our valued customer receive a truly unique and one-of-a-kind piece.

This timeframe is conditional based upon the availability of the desired precious stone, and if the specific stone is readily accessible, the process can be as little as 3-4 weeks. However, in cases where the desired stone requires sourcing, the turnaround time may vary. We assure you that we will make every effort to minimize any delays and keep you informed throughout the process.

To ensure a smooth, seamless and stress-free experience, we recommend our customers with specific proposal dates or special occasions to make arrangements at least 3 months in advance. Planning ahead allows us to cater to your needs efficiently and guarantee a successful event.

Is there anything I should prepare before we start the customized process?

We at Regina 1987, recommend that you research on our social media or website designs for ideas that you can incorporate in your customized jewellery piece, keep a note of these particulars so that you can include them in the custom order form so that we are able to understand your vision better, if there are any particular gemstones or colours that you require to be included please highlight this too at the start of the design process.

Also a few other highlights would be understanding your budget, timeline and any background story to the piece you are getting custom made, it also helps us if you clarify any questions you may have at the start of the process so that we are able to provide you the best possible experience.

Will I be able to see the finished piece before it is shipped?

Yes! We will be in constant contact with you throughout the entire process. you will receive photos and videos of your piece, along with your 3D design rendering(s) after the initial design meeting is compelted. You will also receive a video of the piece before it is shipped.